Music Therapy Pro FAQ
We have collected some of your top questions and answered them below. If you have a question that is not answered here, please email us at email@example.com
How often does new content come out?
New content is published almost every week, including the Pro Podcast, a video tutorial, a newsletter, and–every couple of months or so–a new CMTE.
How do I download the podcast?
You are able to download all our podcasts as an mp3 file. If on a Mac, hit control and click on the link to download the file to your desktop. If on a PC, hit right-click and click on the link to download the file to your desktop.
Can I suggest a topic for the Pro Podcast or videos?
Yes! We welcome any topic suggestions or questions. Simply email our Content Manager, Kimberly, at firstname.lastname@example.org
What are Pro Perks?
Pro Perks are special discounts and deals brought to you exclusively as a Music Therapy Pro community member. There is no obligation…if you want it and if it will help you out, then the deal is there for your taking
Why am I not on the Facebook Forum?
If you are not on the Facebook Forum, that’s because we are not Facebook friends! Please check your email, because our Membership Director, Michelle, has probably emailed you with our Facebook names for you to friend us. If not, please email her at email@example.com
Do I have to be a member of Facebook to join the Facebook Forum?
Yes, you do have to be registered with Facebook to access the Facebook Forum. Learn more about signing up for Facebook here: http://www.facebook.com/r.php In addition, a common concern with opening a Facebook account is privacy. Facebook offers a variety of privacy settings. Learn more about making your information private by clicking this link: http://www.facebook.com/help/privacy
Do I have to pay extra for the CMTEs?
No! As a Pro member, you have free access to our 3-hour CMTE trainings. Learn more at http://musictherapypro.com/cmte/
How do the CMTE’s work?
There are 5 easy steps to earning CMTE credits through Music Therapy Pro:
- After picking your CMTE of choice, listen to the podcast episodes and watch the videos listed below under “Course Materials.”
- Follow the instructions for the post-test, answering questions, and collecting supporting documents as necessary.
- Submit the post-test and supporting documentation as Word/Pages/PDF attachments to firstname.lastname@example.org with the subject reading as indicated on the CMTE page.
- After we review your submissions, we will email you a Certificate of Completion for your records.
- Fill out the CMTE course evaluation and email it to email@example.com
How do I cancel my membership?
You can cancel your Pro membership at any time. Simply login to your Paypal account, click the “My Account” tab, then the “Profile” link and look for the “Preapproved Payments” link. You can cancel your Pro membership there. If you have any problems or questions, email Michelle, our Membership Director, at firstname.lastname@example.org.
I’m having problems accessing the website, who can I talk to about this?
For any technical problems related to the website, contact Rachel, our Executive Producer, at email@example.com.